What is the difference between a landline phone and a VoIP phone?
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions on the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the Internet. This is different from the public switched telephone […]
How does VoIP work if I am working from home?
With VoIP service, you can actually bring home your IP phone from your office and work remotely. When you bring your IP phone to a new location. You will keep the same number. It will function as if it is at your office location. You’ll be able to page coworkers, dial extensions, transfer calls, and […]
How much does VoIP cost?
There are two main factors that impact the cost of a VoIP phone system. The first cost factor is the number of extensions that you need. This is the cost to purchase, configure, and install each phone, plus a monthly charge for each extension. To estimate your cost of extensions, think about how many employees […]
Can I keep my original number?
One of the most common concerns that people have when switching to VoIP is whether they can port over their existing phone number. Can someone keep their existing phone number when switching to VoIP? The answer is yes! Clients can have phoned number portability as long as they live in the same geographical area, and […]
How is the call quality of a VoIP phone?
When making a Voice over IP (VoIP) phone call, the sound of your voice is broken into thousands of packets. These packets travel various paths on the Internet to your service provider, and on to their final destination, where they are reassembled. Many factors can affect packets on this journey, and thus impact the quality […]